Refund & Cancellation.

This policy applies to paid employer plans on InstaHires. Candidate accounts are always free — InstaHires never charges candidates to apply for jobs.

1. Billing

Plans are billed in advance, monthly or annually, through our payment partner Cashfree. Prices are shown in Indian Rupees and GST is added as applicable. A GST invoice is issued for every payment.

2. Cancellation

You can cancel your plan at any time by emailing billing@instahires.cloud from your registered email. Your plan stays active until the end of the current billing period and will not renew after that.

3. Refunds

• If you cancel within 7 days of your first purchase and have not published a job, you can request a full refund.
• Once a job listing has been published or featured, the fee for that billing period is non-refundable.
• Unused time on monthly or annual plans is not refunded after the 7-day window.
• If you were charged twice or charged in error, we will refund the extra amount in full.

4. Failed payments

If money was deducted but your plan wasn't activated, it is usually reversed automatically by your bank within 5–7 working days. If not, contact us with your order ID.

5. How to request a refund

Email billing@instahires.cloud with your registered email, order ID and reason. We respond within 3 working days. Approved refunds are credited to the original payment method within 7–10 working days.

6. Account suspension

Accounts suspended for breaking our Terms of Service, such as posting fake jobs or charging candidates, are not eligible for a refund.